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Error message when trying to send email to new addresss

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  • Last reply by rspung0711

rspung0711
rspung0711
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I just received the first message exchanged between me and my new lawyer. I tried to reply to it and got a strange error message. Enclosed is a screen shot.

I have used Thunderbird for years and never had this problem. This is the first time.

I sent my reply through my Gmail account and it went through, so something is going on with Thunderbird. It does not like "ryan@bainlaw.net" and "fairan@bainlaw.net".

I do not have any filters set up.

I just received the first message exchanged between me and my new lawyer. I tried to reply to it and got a strange error message. Enclosed is a screen shot. I have used Thunderbird for years and never had this problem. This is the first time. I sent my reply through my Gmail account and it went through, so something is going on with Thunderbird. It does not like "ryan@bainlaw.net" and "fairan@bainlaw.net". I do not have any filters set up.
Attached screenshots

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Generally you only see this sort of error when the recipient and sender are on the same server. However, it may be your setup is actually contacting the to check the recipient address. It would be most unusual, but not impossible. The issue here is did the email you sent via google actually arrive? That would indicate at least if there is something odd in the SMTP server, or if it is actually just a wrong rsponse.

rspung0711
rspung0711 Mwenye swali
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Yes, my Gmail response went through and they confirmed receipt. So, either Thunderbird or my ISP email server is doing something strange.

I contacted ISP customer service, but they were baffled, as am I.

Next week, when my attorneys are back in the office, I will try with a different email program, just to see what happens.

I don't want to stop using Thunderbird, tho. I like it.

Modified by rspung0711