This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird spam filter

  • 1 jibu
  • 1 ana tatizo hili
  • 36 views
  • Last reply by david

Raymond Budzynski
Raymond Budzynski
more options

I set up a new computer, windows 11, and downloaded the latest version of Thunderbird. On the old computer the spam filter works normal, on the new computer Thunderbird puts a lot of normal mail in the spam folder. Is there a way to set the spam filter to not flag so many emails. I use gmail for my mail server. My iphone also uses the same gmail account and does not filter these messages

I set up a new computer, windows 11, and downloaded the latest version of Thunderbird. On the old computer the spam filter works normal, on the new computer Thunderbird puts a lot of normal mail in the spam folder. Is there a way to set the spam filter to not flag so many emails. I use gmail for my mail server. My iphone also uses the same gmail account and does not filter these messages

All Replies (1)

david
david
  • Top 10 Contributor
more options

Setting up a new Thunderbird and training the spam filter is like having a new child: the training all begins again from scratch. This URL may help: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages the filter gets smarter the more you identify the good and the bad. Good luck.