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Firefox won't play videos

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  • Last reply by zeroknight

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Whenever I try to play videos on Firefox, the elements don't load right and no video will begin. On Youtube, this is usually either a blank page with no video element, or I get an error stating that the video can't be played. On Twitch, I get the streamer's default 'not streaming' message, even if they are live, and VODs don't work. I have several extensions to protect privacy and block ads, but even if they are all turned off I still have this problem. I've also tried turning my VPN off and on, and setting it to various different locations. Nothing works. I can watch videos on another browser without issue. My extensions: Facebook Container Privacy Badger Flash Block Plus SponsorBlock Bypass Paywalls Outline AdNauseum

Whenever I try to play videos on Firefox, the elements don't load right and no video will begin. On Youtube, this is usually either a blank page with no video element, or I get an error stating that the video can't be played. On Twitch, I get the streamer's default 'not streaming' message, even if they are live, and VODs don't work. I have several extensions to protect privacy and block ads, but even if they are all turned off I still have this problem. I've also tried turning my VPN off and on, and setting it to various different locations. Nothing works. I can watch videos on another browser without issue. My extensions: Facebook Container Privacy Badger Flash Block Plus SponsorBlock Bypass Paywalls Outline AdNauseum

All Replies (3)

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Install the Media Feature Pack if applicable.

Does it still happen in Troubleshoot Mode?

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The Media Feature Pack doesn't show up in either my installed optional features or the list of optional features I can add. I *think* I may have it installed already but I'm not certain. I tried running Firefox in Troubleshoot mode and I was able to run Youtube normally.

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Are you sure it still happens with all extensions disabled?

Try updating your graphics drivers from the manufacturer's site. If it still happens, you may need to disable hardware acceleration.