Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleting TB emails

  • 1 jibu
  • 1 ana tatizo hili
  • 4 views
  • Last reply by Matt

more options

Previously, for years, selecting and deleting groups of emails took only seconds. For sometime now, the more emails selected to delete as a group causes the amount of time to do so to become longer and longer. Minutes go by. It feels like instead of dealing with all of them at once, it's deleting one at a time, but that's just a guess. What can I do to get back to where it used to be? Thank you.

Previously, for years, selecting and deleting groups of emails took only seconds. For sometime now, the more emails selected to delete as a group causes the amount of time to do so to become longer and longer. Minutes go by. It feels like instead of dealing with all of them at once, it's deleting one at a time, but that's just a guess. What can I do to get back to where it used to be? Thank you.

All Replies (1)

more options

Now emails are processed one at a time, so your gut feeling is probably right. Previously they were processed as a group and it had rather odd issues where the changes on IMAP servers were lost in the process to mail mysteriously came back days or weeks later, or was lost forever as the delete part of the process occurred but the copy did not.

However it should not take minutes. More extra seconds should be more like it. Do you have an antivirus scanning email incoming and outgoing? You might want to try disabling it for a while and see if you see a speed improvement as scanning for the back and forth communications can have a very significant impact here.