This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Collecting gmail pop messages from gmail

  • 1 jibu
  • 1 ana tatizo hili
  • 34 views
  • Last reply by jfdi

jfdi
jfdi
more options

Hi Really need some help please.

Running TB latest version 115.11.0 on Win 10. Multiple gmail and other accounts, both POP and IMAP.

Following a catastrophic loss of accounts and messages, I made a fresh TB install then I restored from a previously saved profile from a month ago.

Accounts and folders with messages all now appear.

With one POP gmail account, the inbox and sent folders are stuck at last month's position. I expected the last month's messages to be downloaded as soon as I log into TB, but I'm not able to Get Messages.

My TB log in to collect gmail messages is rejected with this message - The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

I have checked the account settings server address, and password is set to 0Auth2.

I have changed the gmail password on the gmail website (browser is Firefox) - which is accessed without problem, but only incoming mails are visible, my outgoing mails should be on my PC.

Every time I get the "enter new password" dialog I enter the password that gets me into gmail's on-line website - it is rejected with the STAT message.

I cannot send or receive gmail messages through TB - how can I force gmail to let TB access my emails?

Hi Really need some help please. Running TB latest version 115.11.0 on Win 10. Multiple gmail and other accounts, both POP and IMAP. Following a catastrophic loss of accounts and messages, I made a fresh TB install then I restored from a previously saved profile from a month ago. Accounts and folders with messages all now appear. With one POP gmail account, the inbox and sent folders are stuck at last month's position. I expected the last month's messages to be downloaded as soon as I log into TB, but I'm not able to Get Messages. My TB log in to collect gmail messages is rejected with this message - The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials. I have checked the account settings server address, and password is set to 0Auth2. I have changed the gmail password on the gmail website (browser is Firefox) - which is accessed without problem, but only incoming mails are visible, my outgoing mails should be on my PC. Every time I get the "enter new password" dialog I enter the password that gets me into gmail's on-line website - it is rejected with the STAT message. I cannot send or receive gmail messages through TB - how can I force gmail to let TB access my emails?

Chosen solution

Solution found, although the reason is obscure.

Following another, similar question answered by David, I simply went into TB password manager and deleted the saved password for the gmail account.

When I then clicked "get messages" I was prompted to identify myself with gmail with the normal gmail password, and lo! messages arrived and I can now access gmail through TB, as I formerly did for many years.

I'm posting this so other folk having the same problem can solve it.

Read this answer in context 👍 0

All Replies (1)

jfdi
jfdi Mwenye swali
more options

Suluhisho teule

Solution found, although the reason is obscure.

Following another, similar question answered by David, I simply went into TB password manager and deleted the saved password for the gmail account.

When I then clicked "get messages" I was prompted to identify myself with gmail with the normal gmail password, and lo! messages arrived and I can now access gmail through TB, as I formerly did for many years.

I'm posting this so other folk having the same problem can solve it.