This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Restore emails from an modified profile

  • 2 majibu
  • 1 ana tatizo hili
  • 14 views
  • Last reply by thpfi

more options

I updated my Ubuntu installation from 22.04 to 24.04. Unfortunally, thunderbird could not import my old profile. I did not create a backup of my profile and tried to create a new account for one of my mailing addresses in order to access my new mails. While I was able to receive new mails, I unfortunally could not read my already downloaded mails stored locally on my computer. I realized that I could restore other accounts for other mailing addresses by importing my profile folder, but for the first mailing address the mails stored locally are still missing. I expect they are still saved in the folder due the huge size of the folder (>7GB).

Does somebody has an idea how I could access the mails in my local profile folder.

I updated my Ubuntu installation from 22.04 to 24.04. Unfortunally, thunderbird could not import my old profile. I did not create a backup of my profile and tried to create a new account for one of my mailing addresses in order to access my new mails. While I was able to receive new mails, I unfortunally could not read my already downloaded mails stored locally on my computer. I realized that I could restore other accounts for other mailing addresses by importing my profile folder, but for the first mailing address the mails stored locally are still missing. I expect they are still saved in the folder due the huge size of the folder (>7GB). Does somebody has an idea how I could access the mails in my local profile folder.

All Replies (2)

more options

If you can locate the old message folders, you can copy them to the new profile in the Mail\Local Folders folder and then restart thunderbird.

Helpful?

more options

Thanks for the reply. Meanwhile I was able to solve the problem. Due to the switch to snap the old profile folder was copied and not modified. So I could import the old profile folder to a new clean profile.

Modified by thpfi

Helpful?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.