We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Horizontal menu on a web site changed suddenly, no change made to web site

  • 2 majibu
  • 0 wana tatizo hili
  • Last reply by Ed Robb

more options

Hello!

A web site I frequent, livebyliving.org, has a menu structure running horizontally across the top of the pages. Each option has a pull-down sub-menu. Yesterday afternoon or evening that menu turned into the three bar menu icon in the upper corner of the pages and the horizontal menu disappeared. When I click the three bar icon the entire menu structure is displayed vertically.

Firefox on my Android tablet was updated November 26. I used the site in question numerous times since that update and the menu was displayed correctly. It displayed correctly yesterday morning, Nov 29. In the evening, when I went to use the site, the menu behavior had changed. I also note the change when using my Android phone. The last Android update for my tablet was February 6, 2023.

I tested with Chrome and Google today and they display the menu correctly so it seems as if something specific to Firefox changed yesterday.

I've attached three screen shots. The first is the correct behavior with the horizontal menu. The second image shows the same page with the changed menu presentation. The third image shows the sub-menu presentation after whatever changed.

Any thoughts would be most appreciated!

Hello! A web site I frequent, livebyliving.org, has a menu structure running horizontally across the top of the pages. Each option has a pull-down sub-menu. Yesterday afternoon or evening that menu turned into the three bar menu icon in the upper corner of the pages and the horizontal menu disappeared. When I click the three bar icon the entire menu structure is displayed vertically. Firefox on my Android tablet was updated November 26. I used the site in question numerous times since that update and the menu was displayed correctly. It displayed correctly yesterday morning, Nov 29. In the evening, when I went to use the site, the menu behavior had changed. I also note the change when using my Android phone. The last Android update for my tablet was February 6, 2023. I tested with Chrome and Google today and they display the menu correctly so it seems as if something specific to Firefox changed yesterday. I've attached three screen shots. The first is the correct behavior with the horizontal menu. The second image shows the same page with the changed menu presentation. The third image shows the sub-menu presentation after whatever changed. Any thoughts would be most appreciated!
Attached screenshots

Chosen solution

Great idea! I changed the setting on my tablet to disable Always Request Desktop and that resolved the problem on the tablet! On my phone, the behavior doesn't change regardless of the On/Off.

Read this answer in context 👍 0

All Replies (2)

more options

It's something about desktop vs. mobile mode of a website. Go to Settings -> "Site settings" and try to turn on Desktop mode.

Helpful?

more options

Suluhisho teule

Great idea! I changed the setting on my tablet to disable Always Request Desktop and that resolved the problem on the tablet! On my phone, the behavior doesn't change regardless of the On/Off.

Helpful?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.