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thunderbird crashing

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hello I am running thunderbird under linux mint. recently upgraded to the lastest version of linux. restored my .thunderbird DIR and everything works however its been crashing.

i found the crash ID. Crash ID: ⁨bp-027d32f5-5c07-4a04-8d14-6e4870250103⁩ is there anything else i can provide for assistance?

hello I am running thunderbird under linux mint. recently upgraded to the lastest version of linux. restored my .thunderbird DIR and everything works however its been crashing. i found the crash ID. Crash ID: ⁨bp-027d32f5-5c07-4a04-8d14-6e4870250103⁩ is there anything else i can provide for assistance?

All Replies (5)

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You have several language packs, so the first thing I'd try is troubleshoot mode (under Help), which disables add-ons. The crash report points to an issue with Pango, which suggests the problem is a conflict between Pango and one or more of the packs.

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that is interesting. so can i just remove all the other language packs? and or Pango ?

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Do a test in troubleshoot mode, which will disable add-ons like language packs. If it doesn't crash, that suggests one or more of the packs is the cause. If crashes continue, consider updating the Pango module to the latest version.

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wouldnt regular updates take care of pango? if so, then i should be up to date.

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keith stone said

wouldnt regular updates take care of pango? if so, then i should be up to date.

Anyone's guess. First step, troubleshoot mode.

Helpful?

Uliza swali

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