This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Loads very slow on one specific web site

  • 3 majibu
  • 11 wana tatizo hili
  • 4 views
  • Last reply by justin76

more options

It takes a very long time to load the first page and all subsequent pages. When I use the Netscape or IE browsers they have no problem and are very quick. ddoucet@socal.rr.com

URL of affected sites

http://www.chase.com

It takes a very long time to load the first page and all subsequent pages. When I use the Netscape or IE browsers they have no problem and are very quick. ddoucet@socal.rr.com == URL of affected sites == http://www.chase.com

All Replies (3)

more options

Hi David.

Sounds like it's not a problem on the site's side. Try running Firefox in safe mode to see if that fixes the issue. If it does, it's possible that some extension may be causing some problem with the site. Try disabling them one at a time to find the problematic one. Once you find it, disable it and contact its author for support.

If safe mode doesn't solve the issue, please say so and we'll see what we can do.

more options

Hi Morbus,

Even I am facing similar problem. Firefox is very slow in loading one particular site and all other browser load that site quickly. I have tried to run firefox in safe mode with no success. URL of affected site - www.eguidelines.co.uk

more options

Hi David and others,

You are not alone here!I have experienced similar problem couple of times. Firefox slowly loaded one particular site, while other browsers such as Google Chrome and IE loaded that same site pretty quickly. Running Firefox in safe mode in my case was to no avail. URL of affected site - www.adachicomputech.com