This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will remember passwords but not usernames

  • 1 jibu
  • 0 wana tatizo hili
  • 6 views
  • Last reply by cor-el

more options

I had to reinstall Firefox on my PC. It saved all my bookmarks and passwords. However, for some reason, it will not remember usernames.

I had to reinstall Firefox on my PC. It saved all my bookmarks and passwords. However, for some reason, it will not remember usernames.

All Replies (1)

more options

A password is always coupled to a user name. It is possible that the auto-fill feature of the Google toolbar is interfering. See http://www.google.com/support/toolbar/bin/answer.py?hl=en&answer=47972 - AutoFill : Web-browsing tools - Toolbar Help --- See also Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems