This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

foxfie goes to crash report at start

  • 1 jibu
  • 23 wana tatizo hili
  • 1 view
  • Last reply by rjohnson19

more options

when trying to start foxfire the crash report screen comes up, but ther seems to be no response to trying to make a report,

This happened

Every time Firefox opened

after lunch today

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC)

when trying to start foxfire the crash report screen comes up, but ther seems to be no response to trying to make a report, == This happened == Every time Firefox opened == after lunch today == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC)

Chosen solution

No response? Are you able to submit a report successfully and are just saying you were expecting an email back?

If you can submit a report: https://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_reports_outside_of_Firefox

Paste the contents of a few of the text files in the submitted folder here.


Try creating a test profile, to see if the problem still occurs. See Profile Manager - Create, remove or switch Firefox profiles

Read this answer in context 👍 0

All Replies (1)

more options

Suluhisho teule

No response? Are you able to submit a report successfully and are just saying you were expecting an email back?

If you can submit a report: https://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter#Viewing_reports_outside_of_Firefox

Paste the contents of a few of the text files in the submitted folder here.


Try creating a test profile, to see if the problem still occurs. See Profile Manager - Create, remove or switch Firefox profiles