We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Officejet 6500 will print in IE8 but not in 3.5.6 Firefox

AnonymousUser
AnonymousUser
more options

Having problems printing off the internet from Mozilla Firefox. I have an Officejet 6500 and it will print in wordpad, open office and internet Explorer but wont print from firefox. Its feeds the page but dosent put any ink on the paper. These problems started with the latest Mozilla update.

This happened

Every time Firefox opened

== Recent Update

Having problems printing off the internet from Mozilla Firefox. I have an Officejet 6500 and it will print in wordpad, open office and internet Explorer but wont print from firefox. Its feeds the page but dosent put any ink on the paper. These problems started with the latest Mozilla update. == This happened == Every time Firefox opened == Recent Update

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try the reset described here: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_pr...