This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I stop a pop up before firefox starts,teling me that the script is bisy and has this on it...Script:chrome://bp/content/bp.js:840 ...thanks up ahead.

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by Morbus

more options

Whenever I start up FireFox a pop-up comes up telling me that the script is busy, until I press stop script, FireFox will not load. The pop-up comes up with this written on it, Script:chrome://bp/content/bp.js:840 I would like to stop this pop-up coming up. Thank you for any help.

This happened

Every time Firefox opened

== Im not too sure. But it wasn't there always.

Whenever I start up FireFox a pop-up comes up telling me that the script is busy, until I press stop script, FireFox will not load. The pop-up comes up with this written on it, Script:chrome://bp/content/bp.js:840 I would like to stop this pop-up coming up. Thank you for any help. == This happened == Every time Firefox opened == Im not too sure. But it wasn't there always.

All Replies (1)

more options

Hello Carobnjak.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.