We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Sync stays disconnected after startup

  • 2 majibu
  • 43 wana tatizo hili
  • 1 view
  • Last reply by w#m

more options

After upgrading to Firefox Sync 1.4, Sync does not automatically connect (or subsequently sync) after launch. This did not appear to be a problem under 1.3. I do not save passwords or have a Master Password. The only passwords in my FF password mgr are for Sync (login + encryption).

This happened

Every time Firefox opened

== I upgraded to Firefox Sync 1.4

After upgrading to Firefox Sync 1.4, Sync does not automatically connect (or subsequently sync) after launch. This did not appear to be a problem under 1.3. I do not save passwords or have a Master Password. The only passwords in my FF password mgr are for Sync (login + encryption). == This happened == Every time Firefox opened == I upgraded to Firefox Sync 1.4

Chosen solution

Firefox Sync 1.4.1 seems to solve the problem.

Read this answer in context 👍 0

All Replies (2)

more options

Suluhisho teule

Firefox Sync 1.4.1 seems to solve the problem.

more options

I just upgraded to 1.7, and I experience exactly this problem.

Every time I start Firefox anew, Firefox Sync will pretend that it has lost all credentials and I have to input username/password/key. Major pain, I consider to switch back to Xmarks...

Modified by w#m