Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Some webpages, like You Tube, and firefox add-ons pages, do not recognize my firefox version, and require me to update firefox. Why?

  • 2 majibu
  • 3 wana tatizo hili
  • 1 view
  • Last reply by Shawn

vietchovui
vietchovui
more options

Youtube reports that: Your browser is no longer supported. Please upgrade to a modern browser.

Youtube reports that: Your browser is no longer supported. Please upgrade to a modern browser.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

It looks like you are using an older version that isn't supported by some websites any longer - 2.0.0.11. What version do you think you have installed?

Shawn
Shawn
  • Moderator
more options

Check for updates by going to help | Check for updates. If a new version is available, please download it. See Update Firefox to the latest release

Modified by Shawn