This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I try to download Adobe Flash Player 10.1 I get a message saying "Additional plugins are required to display all the media on this page." and prompts me to install missing plugins, which when selected doesn't find a plugin that helps me.

  • 1 jibu
  • 40 wana tatizo hili
  • 7 views
  • Last reply by TonyE

Mitchell.Graham
Mitchell.Graham
more options

When i press the button to install missing plugin it tells me that tthere are no suitable plugins and gives me the option to download a file called gp.xpi from http://platformdl.adobe.com.

When i press the button to install missing plugin it tells me that tthere are no suitable plugins and gives me the option to download a file called gp.xpi from http://platformdl.adobe.com.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

I find it easier to use the manual installer for installing Adobe Flash. Details are available in the Adobe Flash troubleshooting guide - http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller