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error message cannot connect to server

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  • Last reply by cor-el

I have previously used mozilla firefox but now it says Firefox can't establish a connection to the server at www.virginmedia.com. I am able to use internet using internet explorer any ideas

I have previously used mozilla firefox but now it says Firefox can't establish a connection to the server at www.virginmedia.com. I am able to use internet using internet explorer any ideas

All Replies (1)

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also http://kb.mozillazine.org/Error_loading_websites - "Error_loading_some_websites"