We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do photos suddenly seem to not load?

  • 2 majibu
  • 14 wana tatizo hili
  • 1 view
  • Last reply by cor-el

corbengra
corbengra
more options

When I'm browsing through Facebook at photos, randomly the photos will sit what seems to be in a "loading" position for a LONG period of time. If I go back a page, the previous picture appears. If I click back to the Home, and then retry the photos, sometimes they will load. It's almost as if Facebook freezes while loading pictures. Why is this?

When I'm browsing through Facebook at photos, randomly the photos will sit what seems to be in a "loading" position for a LONG period of time. If I go back a page, the previous picture appears. If I click back to the Home, and then retry the photos, sometimes they will load. It's almost as if Facebook freezes while loading pictures. Why is this?

All Replies (2)

corbengra
corbengra Mwenye swali
more options

Wow....for a FIREFOX HELP place.....it's been a WEEK and I haven't gotten ONE reply??????? WHERE ARE ALL THE "HELP" PEOPLE???????????????????

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")