This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get permission to access some items it states I need in order to complete the download

  • 1 jibu
  • 2 wana tatizo hili
  • 6 views
  • Last reply by cor-el

luvapit
luvapit
more options

I am trying to download version 3.6.12 and it repeatedly says " The operation can't be completed because you don't have permission to access some of the items." What items would this be and how do I access them?

I am trying to download version 3.6.12 and it repeatedly says " The operation can't be completed because you don't have permission to access some of the items." What items would this be and how do I access them?

Modified by luvapit

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your More system details list shows that you already have Firefox 3.6.12.

What are you trying to achieve?

If you have problems with reinstalling Firefox then trash the current version and install a freshly donloaded copy of Firefox 3.6.12

See also http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X