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I can not open firefox, tried uninstalling and getting a rejection message that it can not be emptied from trash because the file is in use. Can not update either due to same message

thomassetk01
thomassetk01
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See above question: I can not open firefox, tried uninstalling and getting a rejection message that it can not be emptied from trash because the file is in use. Can not update either due to same message

See above question: I can not open firefox, tried uninstalling and getting a rejection message that it can not be emptied from trash because the file is in use. Can not update either due to same message

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

thomassetk01
thomassetk01 Mwenye swali
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Thanks. I had attempted to this multiple times yet keep receiving an error message that a certain file is in use and can not be trashed