This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Foxfire will not "shut down" when I close it. When I try to reopen it, it gives an error: Foxfire is currently running.

more options

When I close Firefox, the application stops as usual. However, if within a couple of minutes (longer), I try to restart the application, it will not open. An error message appears stating the operation is open and must be closed before it can reopen. I must got into Task Master (Windows Vista-Home Premium) and end the process. The Application page is empty.

When I close Firefox, the application stops as usual. However, if within a couple of minutes (longer), I try to restart the application, it will not open. An error message appears stating the operation is open and must be closed before it can reopen. I must got into Task Master (Windows Vista-Home Premium) and end the process. The Application page is empty.

All Replies (1)

more options

See hang-at-exit in this support article.
https://support.mozilla.com/en-US/kb/Firefox%20hangs