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Firefox (3.6.1.14) cannot load Gmail if *any* extension is enabled. I've cleared all cache (with or without a Gmail tab)/history (timerange=everything)/cookies for Google & Gmail but no effect. IE has no issues. How can this be corrected?

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  • Last reply by gbanks6472

qazwsx123456
qazwsx123456
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OS: Win XP


This problem presents both before and after upgrading to FF 3.4.16. Numerous cache/history/cookie purges have had no effect. Gmail loads fine if FF is run in Safe Mode. It is also fine if all plugins are enabled and all extensions disabled. If any extension is enabled I can log into Gmail but the following page (the actual email page) cannot load; it hangs and eventually suggests using HTTP mode. HTTP mode does load completely if invoked.

OS: Win XP This problem presents both before and after upgrading to FF 3.4.16. Numerous cache/history/cookie purges have had no effect. Gmail loads fine if FF is run in Safe Mode. It is also fine if all plugins are enabled and all extensions disabled. If any extension is enabled I can log into Gmail but the following page (the actual email page) cannot load; it hangs and eventually suggests using HTTP mode. HTTP mode does load completely if invoked.

All Replies (5)

qazwsx123456
qazwsx123456 Mwenye swali
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This seems to be a common issue. Is there a profile file that can be recreated? Do I have to delete and reinstall the extensions (hope not!)

qazwsx123456
qazwsx123456 Mwenye swali
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Bump! Does anyone have a solution?

qazwsx123456
qazwsx123456 Mwenye swali
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I've performed all the steps in this article:

http://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can

What else can I try?

qazwsx123456
qazwsx123456 Mwenye swali
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this forum is worthless

gbanks6472
gbanks6472
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Maybe it's time for us to take a look at Google Chrome.