Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After the most recent update, the File, New Tab command does not work; nor does clicking on the plus sign for a new tab. Help?

  • 5 majibu
  • 28 wana tatizo hili
  • 10 views
  • Last reply by casmithlaw

more options

The most recent update of Firefox installed yesterday. Ever since, I haven't been able to manually open new tabs using the plus sign in the tabs or the File, New Tab command.

The most recent update of Firefox installed yesterday. Ever since, I haven't been able to manually open new tabs using the plus sign in the tabs or the File, New Tab command.

Chosen solution

That can a problem with the Ask.com toolbar (Tools > Add-ons > Extensions)

See:

Read this answer in context 👍 4

All Replies (5)

more options

Suluhisho teule

That can a problem with the Ask.com toolbar (Tools > Add-ons > Extensions)

See:

more options

That was it--fixed. Thanks so much!

more options

I fixed this problem by uninstalling the Ask Toolbar. Go to Windows Control Panel and uninstall program.

more options

I do not have ask.com tool bar installed in the add on>extensions. I also checked. my control panel. Any other suggestions?

thanks

more options

I found the Ask.com program listed as a Foxit toolbar. I deleted it and my tabbing function came back immediately. In the Windows uninstaller, look for Ask.com in the publisher column rather than in the program name column.