Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot scroll in FF4

  • 2 majibu
  • 15 wana tatizo hili
  • 8 views
  • Last reply by DOG425

more options

I cannot scroll ever since I updated to firefox 4. My scrolling works in ALL other applications. My settings in about:configs are set to the 0,1,true as dictated in the support article on scrolling. I do not have caret browsing enabled. Help?

I cannot scroll ever since I updated to firefox 4. My scrolling works in ALL other applications. My settings in about:configs are set to the 0,1,true as dictated in the support article on scrolling. I do not have caret browsing enabled. Help?

All Replies (2)

more options

No answers I am afraid, but some questions that may help those wanting to look into this:

  • what is the pointing device in use ? trackpad, centrewheel mouse etc
  • how are you scrolling and what works and does not work
    • vertical scrolling, horizontal, or both
    • how are you trying to scroll, mousewheel, scroll bars, arrow keys on keyboard

Presumably the articles you looked at were cannot scroll with mouse wheel or touchpad & unable to scroll with arrow keys is that correct (I notice also there is mention in another thread of a preference ui.trackpoint_hack.enabled )

more options

Hi!

In the event you have a trackpad by ALPS the solution presented in the below forum thread (entry number three) might work:

https://support.mozilla.com/en-US/questions/791829#answer-163071