Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I activate my Firefox e-mail account using Yahoo, the response is "bad request" and I can't open my mail.

  • 2 majibu
  • 3 wana tatizo hili
  • 1 view
  • Last reply by cor-el

drlara3
drlara3
more options

I use Yahoo as my search engine...I use an e-mail account. When I activate the icon for mail..the response says "bad request". What is happening

I use Yahoo as my search engine...I use an e-mail account. When I activate the icon for mail..the response says "bad request". What is happening

All Replies (2)

silkphoenix
silkphoenix
more options

Firefox does not do email, it's a browser only. What is your email server? Yahoo?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"