This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after closing FF i cannot open it again

  • 1 jibu
  • 5 wana tatizo hili
  • 1 view
  • Last reply by HolyMan

more options

Mozilla does not close entirely on my computer. All the ff windows are closed, but the Firefox process is still running. (push alt-ctrl-del and choose taskmanager. Under the tab processes a process called "Firefox *32" will still be visible.) After I manually kill the Firfox process it can start again. I have a dutch language Windows 7 home premium 64 bits and Firefox 4.01 installed.

Mozilla does not close entirely on my computer. All the ff windows are closed, but the Firefox process is still running. (push alt-ctrl-del and choose taskmanager. Under the tab processes a process called "Firefox *32" will still be visible.) After I manually kill the Firfox process it can start again. I have a dutch language Windows 7 home premium 64 bits and Firefox 4.01 installed.

All Replies (1)

more options

I disabled the Silverlight plugin, Windows live photo gallery plugin and Google Earth plugin. After that the problem seemed solved. Now I reenabled them all 3 and the problem seems to have disappeared.

But after I did that I have a new problem when I open the bookmark window (Ctrl+Shift+B) and close all the other windows. When I click on a bookmark and open a window like that, a new window will open with the link in the first tab. But it will also reopen all the tabs that were in the last window closed.

This is totally different. So I will make a new entry for it.