This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

since I upgraded to Firefox 4.0.1 I no longer get prompted for username and password. Is this a bug with this release?

  • 3 majibu
  • 2 wana tatizo hili
  • 14 views
  • Last reply by cor-el

more options

I recently upgraded to Firefox 4. Now my username and passwords do not work. I have no exceptions. If I look at saved username and passwords I do not have any. I went under tools, security and have the box checked for save username and passwords. I never get prompted to save the information like I did before.

I recently upgraded to Firefox 4. Now my username and passwords do not work. I have no exceptions. If I look at saved username and passwords I do not have any. I went under tools, security and have the box checked for save username and passwords. I never get prompted to save the information like I did before.

All Replies (3)

more options

Make sure that you not run Firefox in permanent Private Browsing - Use Firefox without saving history mode.

  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Uncheck: [ ] "Permanent Private Browsing mode"

See also Troubleshooting in

more options

That be it. I started using that feature when I upgraded to 4.0.1.

Thank you very much!!!

more options

You're welcome