This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 5 Beta will not check for updates from an account with no administrator privileges and will not prompt for administrator privileges to apply a downloaded update

  • 2 majibu
  • 20 wana tatizo hili
  • 7 views
  • Last reply by Raistan

raspberryfloof
raspberryfloof
more options

I cannot get Firefox 5 Beta to check for updates using an account with no administrator privileges. Firefox 5 Beta downloaded an update (from Beta 2 to Beta 3), and now there is an Apply Update button in the About Firefox window that will not do anything, even after the update is properly applied from a different account with administrator privileges.

I am using Windows 7 Professional 64-bit. I typically use Firefox from an account with no administrator privileges and provide administrator credentials only when prompted to install or remove software.

I cannot get Firefox 5 Beta to check for updates using an account with no administrator privileges. Firefox 5 Beta downloaded an update (from Beta 2 to Beta 3), and now there is an Apply Update button in the About Firefox window that will not do anything, even after the update is properly applied from a different account with administrator privileges. I am using Windows 7 Professional 64-bit. I typically use Firefox from an account with no administrator privileges and provide administrator credentials only when prompted to install or remove software.

Chosen solution

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present. 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
Read this answer in context 👍 3

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present. 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
Raistan
Raistan
more options

first time when i download no need password but now need?i has no idea