Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my phone is listed as a compatible device, but it still wont download

  • 1 jibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by Kevin

more options

I have a lg optimus s /w google it is listed on you're site as a compatible device, but when I try to download it says its not compatible , I would like to know wichone it is, I would like to download it but can't get past this issue

I have a lg optimus s /w google it is listed on you're site as a compatible device, but when I try to download it says its not compatible , I would like to know wichone it is, I would like to download it but can't get past this issue

All Replies (1)

more options

The Optimus S has an ARMv6 instruction set which is unsupported. Firefox needs a phone that supports the ARMv7 instruction set such as the Optimus Z.