Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My browser will not load a page or update unless I am actively moving my cursor or typing. If I select a page and don't do anything then it doesn't load at all. I have no idea how this happened or how to fix it. Thanks.

  • 1 jibu
  • 4 wana tatizo hili
  • 11 views
  • Last reply by cor-el

more options

My browser will not load a page or update unless I am actively moving my cursor or typing. If I select a page and don't do anything then it doesn't load at all. I have no idea how this happened or how to fix it. Thanks.

My browser will not load a page or update unless I am actively moving my cursor or typing. If I select a page and don't do anything then it doesn't load at all. I have no idea how this happened or how to fix it. Thanks.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).