We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Menus are disapearing when using firefox 5

  • 2 majibu
  • 8 wana tatizo hili
  • 1 view
  • Last reply by kpjthomas

kpjthomas
kpjthomas
more options

When running Firefox 5.0 drop down menus fail/fade in and out on my secondary monitor only. A menu outline is visible but details do not show & access to content is not available. Suggestions?

When running Firefox 5.0 drop down menus fail/fade in and out on my secondary monitor only. A menu outline is visible but details do not show & access to content is not available. Suggestions?

Modified by kpjthomas

All Replies (2)

Hasan
Hasan
more options

go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.

kpjthomas
kpjthomas Mwenye swali
more options

Thank you so much for replying so fast! I have actually found the problem however. :)

Go(went)To: Tools -> Options -> Advanced -> General -> UNCHECK 'use hardware acceleration when available'

Keeping my fingers crossed! Thanks again for your help. :)