This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I change my user name or withdraw my Firefox help account?

  • 2 majibu
  • 1 ana tatizo hili
  • 8 views
  • Last reply by Rayboy

Rayboy
Rayboy
more options

How do I change my username? I mistakenly registered using my real name as user name. Under "edit" I tried to change my name as it appears when I ask a question, but it doesn't work. It didn't change it even after I restarted firefox several times. If there is no way to change the user name, how do I withdraw my account so I can start over? I tried to register using another username, but it says my email address is already registered, which of course, is true. Argh!! Whatever method that would remove my real name from the two questions I've asked, would be preferred.

How do I change my username? I mistakenly registered using my real name as user name. Under "edit" I tried to change my name as it appears when I ask a question, but it doesn't work. It didn't change it even after I restarted firefox several times. If there is no way to change the user name, how do I withdraw my account so I can start over? I tried to register using another username, but it says my email address is already registered, which of course, is true. Argh!! Whatever method that would remove my real name from the two questions I've asked, would be preferred.

Modified by Rayboy

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can post such a request on the contributors forum to get the attention of a forum Administrator.

Rayboy
Rayboy Mwenye swali
more options

I posted the q there as you suggested. Thanks for the link. But rather than click "solved it" I'll leave this question open for now in case somebody knows a solution.