This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Add-ons Manager does not list add-ons

  • 2 majibu
  • 3 wana tatizo hili
  • 5 views
  • Last reply by agsteele

agsteele
agsteele
more options

I have upgraded to Firefox 6.0. Since doing so the Add-ons manager does not display any add-ons (whether installed or those that have been disabled by the upgrade).

The Add-ons Manager simply shows a 'Loading' hourglass and no progress.

A number of my add-ons were not suited to Firefox 6.0 and were disabled during the upgrade process butsince the Manager screen doesn't load so I cannot see a precise list of those installed or those disabled. They are listed in the Troubleshooting Information.

I have upgraded to Firefox 6.0. Since doing so the Add-ons manager does not display any add-ons (whether installed or those that have been disabled by the upgrade). The Add-ons Manager simply shows a 'Loading' hourglass and no progress. A number of my add-ons were not suited to Firefox 6.0 and were disabled during the upgrade process butsince the Manager screen doesn't load so I cannot see a precise list of those installed or those disabled. They are listed in the Troubleshooting Information.

Chosen solution

Make sure that the "Get Add-ons" tab isn't selected on the about:addons page.
You can click the Extensions tab to see the installed extensions.

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

Make sure that the "Get Add-ons" tab isn't selected on the about:addons page.
You can click the Extensions tab to see the installed extensions.

agsteele
agsteele Mwenye swali
more options

Yes, the issue was not with the extensions but with the Add-ons tab. This tab wasn't loading.

But I resolved it all by using safe-mode with the extensions disabled and then reenabling them all and now the Add-ons tab seems to work too. ;)