This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 4 majibu
  • 10 wana tatizo hili
  • 8 views
  • Last reply by Larry

joeyvf7730
joeyvf7730
more options

After Upgrading to 7.0.1 Firefox Crashes even in SAFE MODE. Crash Reporter is opened.

After Upgrading to 7.0.1 Firefox Crashes even in SAFE MODE. Crash Reporter is opened.

Chosen solution

Firefox 7.0.1 Crash Report [@ mozcomp.dll@0x9305 ]

See https://bugzilla.mozilla.org/show_bug.cgi?id=680927

Do you have one of these installed? Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

Read this answer in context 👍 3

All Replies (4)

Tim
Tim
more options

Suluhisho teule

Firefox 7.0.1 Crash Report [@ mozcomp.dll@0x9305 ]

See https://bugzilla.mozilla.org/show_bug.cgi?id=680927

Do you have one of these installed? Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

joeyvf7730
joeyvf7730 Mwenye swali
more options

Yes, Oracle Enterprise SSO.

Fix posted in the link above: [HKEY_LOCAL_MACHINE\SOFTWARE\Passlogix\Extensions\AccessManager\MozHO\molten\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\4.0] "Filename"=""

Fixed it for me, thanks for you help.

Larry
Larry
more options

I am having thesam issue. I am not running any of the specified appkications. I do runn XAMPP (Apache, MySQL). The problem occured after I upgraded. I wan't able to close tabs so I rebooted the system and couldn't get FF to start.

Larry
Larry
more options

OK, I went into task manager and found firefox.exe *86 running. I killed it and I was able to get Firefox to run.