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I cannot click in a text box or click a link online. I can in the tool bar though. Any ideas please?

  • 2 majibu
  • 8 wana tatizo hili
  • 5 views
  • Last reply by DWebb

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For example the text box in Google or the link buttons and drop down buttons in Amazon. I can access google through the tool bar. Other user accounts on this computer seem to be fine.

For example the text box in Google or the link buttons and drop down buttons in Amazon. I can access google through the tool bar. Other user accounts on this computer seem to be fine.

Chosen solution

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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Suluhisho teule

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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Brilliant! That has done it. Many thanks.