Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot install firefox into apple. After downloading, I do not get the firefox symbol to drag into applications folder or toolbar to complete the installation.

  • 1 jibu
  • 2 wana tatizo hili
  • 6 views
  • Last reply by cor-el

more options

Cannot install firefox into my mac computer. After taking a few seconds to download, the firefox symbol does not pop up to drag into applications folder or toolbar to complete the installation process.

Cannot install firefox into my mac computer. After taking a few seconds to download, the firefox symbol does not pop up to drag into applications folder or toolbar to complete the installation process.

All Replies (1)

more options

Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.