This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am unable to download firefox

raydee
raydee
more options

I am unable to download and install firefox. The download will run to around 8% - 10% and then stop saying unable to complete download. I have tried resume but the same happens. Last time the computer crashed with BSOD error 00000003b. Any ideas ??.

I am unable to download and install firefox. The download will run to around 8% - 10% and then stop saying unable to complete download. I have tried resume but the same happens. Last time the computer crashed with BSOD error 00000003b. Any ideas ??.

Chosen solution

Download it from

Read this answer in context 👍 0

All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Suluhisho teule

Download it from

raydee
raydee Mwenye swali
more options

Thanks Swarnava it worked perfectly first time. So why was I not able to download it from the official web site ?. raydee.

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Maybe firewall problem