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every time i try and update firefox a window pops up ad says that I must reboot firefox from a previous install and when i do and i try to reinstall firefox the same pop up comes up and it won't let me update to the new version

twicetwisted39
twicetwisted39
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when i try to update firefox to the new version and i go to install it it tells me to reboot the system from a previous install of firefox so i go and reboot the system and it keeps saying the same thing.

when i try to update firefox to the new version and i go to install it it tells me to reboot the system from a previous install of firefox so i go and reboot the system and it keeps saying the same thing.

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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Try this:

  1. Close Firefox.
  2. In Windows Explorer, go to the following location: %USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
  3. Delete everything in that folder.