This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have the latest version of Firefox & Gmail. Today I lost an email when just scrolling over it. How do I get it back. xxxx@gmail.com

richardtaves
richardtaves
more options

I am using Email, in my other Email account; xxxx@gmail.com

I have quite a few Emails in my inbox. Today while scrolling over an Email I had previously read, I noticed that it suddenly disappeared. How do I get this Email back, and more importantly, how do I prevent this from happening again.

I am using Email, in my other Email account; xxxx@gmail.com I have quite a few Emails in my inbox. Today while scrolling over an Email I had previously read, I noticed that it suddenly disappeared. How do I get this Email back, and more importantly, how do I prevent this from happening again.

Modified by mluna

All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Known issue, we are working on it, please follow/cc this bug

maybe fixed in nightly?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you look in the Trash folder?

richardtaves
richardtaves Mwenye swali
more options

I was the one that posted the comment about loosing an Email. I have read the comments as to the nature of the fix, and a slow scroll rate was not present. I may have accidentally tapped the mouse as it was being moved down over my Email inbox list of Emails. This particular one I had previously opened. I am using an Imac computer (about 4 years old), with a wireless mouse.

Trust this helps.