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I am not able to use chat on my yahoo mail page, I know this is a firefox issue because I can use it on another browser, IE. Do you have a suggestion for me?

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  • Last reply by annamw

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Just recently, I have been unable to use the chat feature on my yahoo page. When I receive a message I see that I have it, however that chat box doesn't come up for me to read the message and I cannot send a message.

Just recently, I have been unable to use the chat feature on my yahoo page. When I receive a message I see that I have it, however that chat box doesn't come up for me to read the message and I cannot send a message.

Chosen solution

A workaround to to try and get chat to work.

STR: 1. Go into your Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK. 2. Then go back and switch it to small window and press OK.

Then chat should work.

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Suluhisho teule

A workaround to to try and get chat to work.

STR: 1. Go into your Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK. 2. Then go back and switch it to small window and press OK.

Then chat should work.

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Thanks James, this did solve my problem. Now, do you know what may have caused the problem so it doesn't happen again?