Hi my firefox crashed and now wont restart, I cant past the crash reporter the crash report id is: bp-1a14605e-a13b-4ae6-b459-ca0792111124 thanks
it suddenly crashed and now wont restart. A crash reporter keeps coming up but nothing happens
All Replies (7)
Firefox 3.6.24 Crash Report [@ _PR_MD_ATOMIC_DECREMENT | mozilla::plugins::parent::_releaseobject(NPObject*) ]
your crash report say that you are using Firefox 3.6, please upgrade your browser to Firefox 9 and check
I did the upgrade, and it did not help :( any more suggestions?
this suggestion is for OP only who create this thread , if you have crash or other problem, create a separate thread with detailed information! dont reply in other thread
Modified by Swarnava Sengupta
The OP (suziebaker) posted the ID of an old crash report from 2011-11-24 08:00:50.932586 and is using Firefox 9.0.1 according to the system details, so a crash report may not have been send.
See:
thanks for your reply i dont think ,my crash report did send as it just kept reapearing, i cant get online to update firefox, so what now? many thanks
you can up date to higher verson ! you can go to https://support.mozilla.org/kb/Firefox+crashes http://langtham.com.vn
Modified by memzoomvn
I cant even get the internet on, (im currently on my boyfriends laptop) when I turn my desktop on it goes to the crash report but wont let me send it- it then just starts doing its own thing, i cant even log off i just have to turn it off, i cant click on any icons, it wont let me so i cant open firefox in safe mode....any clues?