We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot drag a url to the desktop to make a shortcut anymore.

  • 4 majibu
  • 1 ana tatizo hili
  • 10 views
  • Last reply by cor-el

chetsa
chetsa
more options

I cannot drag a url to the desktop to make a shortcut anymore. Not with the favicon, not the url, not from the bookmarks. Nothing

I cannot drag a url to the desktop to make a shortcut anymore. Not with the favicon, not the url, not from the bookmarks. Nothing

All Replies (4)

Matt_G
Matt_G
more options

Hi chetsa,

Without knowing exactly what steps you've tried, the only thing I can suggest is that you take a look at the Knowledge Base article Create a desktop shortcut to a website. This has pretty detailed instructions and screenshots.

Hopefully this helps!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does if work if you keep the Ctrl key pressed while dragging the URL?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

chetsa
chetsa Mwenye swali
more options

I get a circle with a slash in it when I try that.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).