This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mac OS X: Adding attachments to e-mail no longer works with FireFox, but works fine with Safari

  • 1 jibu
  • 2 wana tatizo hili
  • 8 views
  • Last reply by cor-el

T.broberg
T.broberg
more options

Beginning today, I have not been able to attach files to my e-mail messages. The problem occurs after I have selected the files I want to attach, and have clicked the "Attach Files" "button". The spinning icon in activity tab suggests that the transfer is in process, but nothing happens. The activity tab changes to "Compose", but the attachment browse window continues to indicate "transfering files". It never show the "Files Transfered" state.

I am using comcast for my e-mail provider, and FireFox as my browser. When I use Safari as my browser, the attachment process works fine.

FireFox Help shows a Windows user with the same, or similar problem.

I am wondering if this problem is related to the most recent FireFox upgrade(9.01), which occurred within the last couple of days.

Beginning today, I have not been able to attach files to my e-mail messages. The problem occurs after I have selected the files I want to attach, and have clicked the "Attach Files" "button". The spinning icon in activity tab suggests that the transfer is in process, but nothing happens. The activity tab changes to "Compose", but the attachment browse window continues to indicate "transfering files". It never show the "Files Transfered" state. I am using comcast for my e-mail provider, and FireFox as my browser. When I use Safari as my browser, the attachment process works fine. FireFox Help shows a Windows user with the same, or similar problem. I am wondering if this problem is related to the most recent FireFox upgrade(9.01), which occurred within the last couple of days.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You may be needing to install the Silverlight plugin.

kingraham321
kingraham321
more options

Installed Silvelight...still no go! WTF?