This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i open mozilla firefox it shows http://pluginstall.info/video.script.js containing trojan program

more options

When I open my Firefox browser, Kaspersky antivirus 2012 (1 year paid version)detects downloading object http://pluginstall.info/video.script.js containing Trojan program. Detected. This message comes in a red widow box. After some time the box turns green and the word 'Detected' is changed into 'Denied'. This phenomena occur time and again during browsing time also. Please help.

Tanmoy Mondal

India

When I open my Firefox browser, Kaspersky antivirus 2012 (1 year paid version)detects downloading object http://pluginstall.info/video.script.js containing Trojan program. Detected. This message comes in a red widow box. After some time the box turns green and the word 'Detected' is changed into 'Denied'. This phenomena occur time and again during browsing time also. Please help. Tanmoy Mondal India

All Replies (1)

more options

Get additional help about remove the infection from Kaspersky Tech support or Kaspersky Forum

they will guide you properly to remove the infection. register on Forum and create a new topic with requested log which is marked important on forum!

Modified by Swarnava Sengupta