This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube videos won't play. I tried all the troubleshooting hints and found no problem. When I sign out of youtube, and go in as not signed in the video play, any suggestions?

  • 1 jibu
  • 1 ana tatizo hili
  • 5 views
  • Last reply by Vivek

more options

I can not play YouTube videos when I am signed into YouTube. I tried all the troubleshooting tips and nothing worked. Quite by accident I went in to YouTube and signed out, then the videos will work. I have Firefox 9.0.1 and Windows XP. Does anyone know why this happens?

I can not play YouTube videos when I am signed into YouTube. I tried all the troubleshooting tips and nothing worked. Quite by accident I went in to YouTube and signed out, then the videos will work. I have Firefox 9.0.1 and Windows XP. Does anyone know why this happens?

All Replies (1)

more options

Hi,

Please also try after deleting the cookies and cache: Ctrl + Shift + Del, choose Everything in Time range to clear and Cookies and Cache under Details. Clear Recent History