This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't allow popups

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by cor-el

more options

Blocks pop ups when pop up blocker is turned off. Doesn't allow popups from sites I say allow pop ups from.

Blocks pop ups when pop up blocker is turned off. Doesn't allow popups from sites I say allow pop ups from.

All Replies (1)

more options

Which security software (firewall, anti-virus) do you have? Some can block pop-up, so you can check that first.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).