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Firefox crashes

  • 3 majibu
  • 11 wana tatizo hili
  • 13 views
  • Last reply by philipp

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Firefox 13 crashes immediately. It's won't load, it just gives me a crash report immediately. Firefox 12 crashed often and repeatedly every day.

Firefox 13 crashes immediately. It's won't load, it just gives me a crash report immediately. Firefox 12 crashed often and repeatedly every day.

Chosen solution

hello, thank you for providing the crash id - apparently you have trusteer report (or lastpass) installed on your computer which is triggering the crashes.

please try to stop trusteerreport by going to System Preferences -> Other -> Rapport -> Stop Rapport or remove the program and see if the crashes at startup continue.

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Suluhisho teule

hello, thank you for providing the crash id - apparently you have trusteer report (or lastpass) installed on your computer which is triggering the crashes.

please try to stop trusteerreport by going to System Preferences -> Other -> Rapport -> Stop Rapport or remove the program and see if the crashes at startup continue.

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It worked! Amazing! Dare I turn on Rapport again?

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hello - firefox will probably crash again right away. it's trusteer report causing the crash - apparently when the lastpass addon is present. please try to contact trusteer support at http://www.trusteer.com/support/report-problem (although due to the high number of recent crashes they should be already aware of the problem) and/or look out for any updates of the program.