When I try to print something, my "documents library opens which creates a printing "error" .
I have downloaded and installed the HP Drivers for my new windows 7 lap top in the windows programs and in the Mozilla program (fire fox). I can print without any problem from any of the windows programs but not from fir fox. As soon as I click on "print" in fire fox, my "Documents Library" page opens and a message comes up saying, "Unknown Printing error occurred while printing" and no printing occurs.
Chosen solution
Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.
All Replies (3)
Suluhisho teule
Is your printer selected in Firefox?
Sounds like you may have a Print to file or other software printer selected in the Printer > Name box.
Both conditions existed and when corrected the problem was solved!!! Thank you very much.
You're welcome!