We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

upgraded to 13.0.1 for mac and now cannot access paypal website

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by cor-el

whadefu
whadefu
more options

cannot get into paypal now after upgrading, below is part of the message I get, happens every time I try to sign in:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Cookie: KHcl0EuY7AKSMgfvHl7J5E7hPtK=nHtUYTD5vzWjUvIrg25kd3Y7ADlCu5M2vV3GY9Jtb...

cannot get into paypal now after upgrading, below is part of the message I get, happens every time I try to sign in: Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Cookie: KHcl0EuY7AKSMgfvHl7J5E7hPtK=nHtUYTD5vzWjUvIrg25kd3Y7ADlCu5M2vV3GY9Jtb...

All Replies (2)

whadefu
whadefu Mwenye swali
more options

ok, this has mysteriously fixed itself, not quite sure what the problem was but it kept me out of my paypal which is not so goo.

but is ok now, thanx...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be caused by corrupted cookies.

Clear the cookies from sites that cause problems if it happens again.

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"