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firefox does not recognise google earth plug-in

  • 2 majibu
  • 5 wana tatizo hili
  • 33 views
  • Last reply by ccvanklyn

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I'm using Firefox 14.0.1 on a mac OSX 10.6.8. I was on Google Maps and tried to use Google Earth but it said I needed to download the plug-in. I did this and it appears in the Internet Plug-ins folder but does not appear in the Add-ons Manager page. I've restarted FF and computer and also deleted the plug-in and redownloaded it but still when I go to Google Maps it says I still need to download it. It works in Chrome and Safari. What am I doing wrong?

I'm using Firefox 14.0.1 on a mac OSX 10.6.8. I was on Google Maps and tried to use Google Earth but it said I needed to download the plug-in. I did this and it appears in the Internet Plug-ins folder but does not appear in the Add-ons Manager page. I've restarted FF and computer and also deleted the plug-in and redownloaded it but still when I go to Google Maps it says I still need to download it. It works in Chrome and Safari. What am I doing wrong?

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Suluhisho teule

Try Re-initializing the plugins database in Profile folder and check it again.


thank you

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Thanks ideato, your solution worked